Cadillac Owner Center

Cadillac Motors focuses on its customers' needs by ensuring that information on service and maintenance for its cars is readily accessible and convenient. Cadillac owners benefit from several resources that make it easy vehicle maintenance and follow recommended maintenance schedules.



The Cadillac Owner Center is a comprehensive digital platform where vehicle drivers can access detailed information about their particular vehicle. After enrolling their vehicle, owners can log in to view a customized account with details on their Cadillac's service plan, maintenance records, and coverage. The Owner Center also offers downloadable owner’s manuals, how-to videos, and step-by-step guides to assist users handle simple repairs or understand certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, users can keep track of their vehicle’s condition by getting alerts about maintenance needs, such as oil changes, tire checks, or brake checks. The app also offers convenient features like remote start, remote locking/unlocking, and the option to book maintenance directly with the preferred Cadillac service center. For recently launched vehicles, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles come equipped with an onboard information system that includes service reminders and notifications. When a maintenance is required, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only helps remind drivers to follow the schedule but also offers specifics of each task, making it easier for owners to grasp the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing service and maintenance information to vehicle owners. When owners visit an authorized dealership for maintenance or repairs, the advisors provides a detailed explanation of the suggested tasks, making sure that owners are aware of the necessity of each task. Additionally, dealerships keep an electronic record of every maintenance appointment, enabling users to quickly review their maintenance records for reference.

Printed and Online Resources

Cadillac offers printed owner’s manuals and booklets that detail the vehicle’s service intervals, fluid types, tire pressure specifications, and other essential information. For users who prefer online tools, Cadillac’s website features a webpage for service and maintenance where drivers can access resources, watch clips, and tips on how to maintain optimal performance.



By offering a combination of digital tools, in-person assistance, and traditional guides, Cadillac guarantees that owners are knowledgeable about their vehicle’s maintenance needs, ultimately enhancing the longevity of their Cadillac.